Shipping policy
Shipping Policy
Thank you for shopping with us. Below you will find important information regarding our order processing and shipping procedures.
Order Processing Time
All items are made to order. Please allow 2–5 business days for production before shipment.
During peak seasons, holidays, or promotional periods, processing time may be slightly extended.
Shipping Time Estimates
Shipping times vary depending on your location:
-
United States: 5–10 business days
-
Canada: 7–14 business days
-
International: 10–20 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Fees
Shipping costs are calculated at checkout.
We may offer free shipping promotions from time to time.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Tracking updates may take 2–5 days to appear in the carrier’s system.
Address Accuracy
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided and the order has already shipped, we are not responsible for lost packages.
Delays & Carrier Issues
We are not responsible for delays caused by:
-
customs processing
-
weather conditions
-
carrier disruptions
-
peak holiday demand
However, we will always assist you in locating your package.
Lost or Stolen Packages
If tracking shows your package was delivered but you did not receive it, please contact the carrier directly.
We are not responsible for lost or stolen packages once delivery has been confirmed.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: missey@kristydeeringz.space
We are happy to assist you.